With two decades of experience as a Value-Added Reseller of new and refurbished computer parts, Pyramid Technology Services (PTSI) has won the trust of customers around the globe.

Our knowledgeable and highly-trained staff is expert in assisting you with solutions to all your technology needs: replacement computer parts and components, disaster prevention or recovery for IT infrastructure, trade-ins and upgrades, as well as asset disposition. Look to us for all your server, workstation, storage, memory and communications equipment needs.


Our Contact Information



By email: sales@pyramiddec.com
By toll-free phone: 877-289-7874 (or 978-823-0700)
By fax: 978-897-9611

We are located at:

10 Riverbank Rd.
Maynard, MA 01754

Business Hours: 9:00 am - 5:00 pm (ET), Mon.-Fri.

sales@pyramiddec.com

Shipping Information



Most orders are shipped within 24 hours. We offer free ground shipping within the U.S. on orders placed online.

Refund, Returns and Cancellation Policies:

Contact us within 30 days of purchase for a return authorization. All authorized returns will be assessed a 18% restocking charge.

If a Product fails to operate during the applicable warranty period, if any, you must promptly notify us describing in detail how the Product failed or fails to operate in conformance with the OEM specifications and we shall, at our sole option, repair or replace the Product without charge to you or refund the purchase price to you upon return of the non-conforming Product. Returned Products that have been replaced by us will become our property. Replacement Products are warranted as above for the remainder of the original OEM Product warranty period. In the event you have a complaint about the Services during the warranty period, you should promptly notify us. We, at our option, shall re-perform the Services.

Pyramid Technology Services, Inc. is a value-added reseller of new, used and refurbished computer parts and components from DEC, Compaq, Sun, Enterasys (Cabletron), HP (Hewlett-Packard), Cisco Equipment and many other companies.